We always aim to provide the best experience we can for every group that visits Kempston Outdoor Centre. We do this in several ways, not least asking for, and taking seriously customer opinions, with a view to continuing what works and changing perhaps what doesn’t. Please read below for some examples of client feedback.


“it is clear it provides a necessary service for many young people and is highly valued by its users”

Adventure Activity Associates Inspection October 2011

“Kempston is the only centre I have been to where I would say that the instructors were totally focussed on the individual at all times…approachable & encouraging, and adapted well to the different age groups that they were working with”.

Wootton Basset / Lyneham Guides

“really enjoyed ourselves, thank you very much for a great start to the new year”

Springfield Lower School

“we are writing to thank you for the support you gave us, in accessing your fantastic venue for our 2011 holiday scheme programmes”

Autism Bedfordshire

“another fantastic summer, and everyone really enjoyed it”

Bedford Cerebal Palsy Society

“the centre is definately one of Bedfords hidden treasures as many of the parents in our group had either not heard of it or were not fully aware how much is on offer at the centre. Please pass on our sincere thanks to all staff and we shall definately be returning”

Tots to Teens Diabetes Support Group

“I have to say the overall day was excellent and I’m very glad i did the leap of faith”

Luton Probation Service

“we really enjoyed our induction course, it allowed us to feel confident about climbing using the wall again.Very good value for money”

The Hartill family – Intro to Climbing Course

“really enjoyed the two days and we will definately look to come back with groups in the future”

Sandy Upper School

“we all had a great two days – thank you”

Westfield Middle School

“the group are all still buzzing today, it was pitched at a perfect level for them and we all had a great day, alongside the brilliant team building skills cleverly aquired”

Biddenham Upper School

“a very good experience for my group.This was my first time on a D of E trip and I learnt alot. The centre had good facilities and all staff were very professional and kept us informed of any decisions, a very good experience”

Lee Manor Youth Centre D of E Training Expedition

“it was a truly enjoyable and memorable day for the children.Thank you!”

Oakley Lower School

“Jo was excellent with the pupils and we could not have managed the expedition with out his expertise and support”

St Andrews School Bronze D of E Expedition

“thank you so much for making the day so good.The boys were full of it on the way home in the car,they could not believe what they had achieved”

St Christopher School

“the instructor made a huge diffrerence to my introduction to white water kayaking and their ability to communicate the required skills ensured more progress was made than expected”

Mr Golding

“just to say thank you for yesterday.We had a brilliant time and the children were absolutle full of it today.They learnt so much and all tried something they have never tried before.Many of the parents said how much the children had enjoyed it, and how well they all slept last night!”

Great Barford Lower School

“once again the staff and activities have been excellent thank you so much”

Carers in Bedfordshire Sibling Project

“we had a great time and really reccomend the centre as a party venue”

Josh’s mum!

“most kids nowadays spend thier lives in a virtual world, so its good to have local facilities like yours which gives them a taste of the real world”

1st Stofold Cherokee Cubs